{"id":120152,"date":"2025-10-20T17:30:51","date_gmt":"2025-10-20T20:30:51","guid":{"rendered":"https:\/\/monitoramento.spmj.com.br\/noticias\/?p=120152"},"modified":"2025-10-20T17:30:51","modified_gmt":"2025-10-20T20:30:51","slug":"mercado-livre-ifood-e-picpay-apps-tem-instabilidade-em-dia-de-apagao-da-amazon","status":"publish","type":"post","link":"https:\/\/monitoramento.spmj.com.br\/noticias\/2025\/10\/20\/mercado-livre-ifood-e-picpay-apps-tem-instabilidade-em-dia-de-apagao-da-amazon\/","title":{"rendered":"Mercado Livre, iFood e PicPay: apps t\u00eam instabilidade em dia de apag\u00e3o da Amazon"},"content":{"rendered":"<div class=\"mc-article-header\">\n<div class=\"row content-head mc-column non-featured \">\n<div class=\"medium-centered subtitle\">\n<h2 class=\"content-head__subtitle\">N\u00e3o d\u00e1 para afirmar que todos os casos estejam ligados \u00e0 falha no sistema global de nuv\u00e9m da Amazon Web Services (AWS), apenas os que s\u00e3o clientes diretos do sistema. Confira.<\/h2>\n<\/div>\n<\/div>\n<div><\/div>\n<div class=\"content__signa-share mc-column\">\n<div class=\"content__signature\">\n<div class=\"content-publication-data\">\n<div class=\"content-publication-data__text\">\n<p class=\"content-publication-data__from\" title=\"Reda\u00e7\u00e3o g1\">Por\u00a0<a class=\"multi_signatures\" href=\"https:\/\/g1.globo.com\/autores\/redacao-g1\/\">Reda\u00e7\u00e3o g1<\/a><\/p>\n<p class=\"content-publication-data__updated\">20\/10\/2025 15h58\u00a0<span class=\"content-publication-data__updated-relative\">\u00a0Atualizado\u00a0h\u00e1 51 minutos<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"glb-share-bar content__share-bar\">\n<div class=\"glb-share-bar_icons\">\n<div class=\"glb-share-bar_button-img\">Plataformas como iFood, Mercado Livre e PicPay apresentaram instabilidade nesta segunda-feira (20).<\/div>\n<\/div>\n<\/div>\n<div class=\"mc-summary mc-column\" data-block-type=\"summary\" data-block-id=\"1\">\n<details class=\"mc-summary-card bs-block--exclude-chunk-children\">\n<div class=\"mc-summary-card__content\">\n<ul class=\"mc-summary-card__list\">\n<li class=\"mc-summary-card__item\">\n<div id=\"chunk-2ci14\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">Parte das plataformas afetadas no Brasil utiliza a infraestrutura da Amazon, mas nem todas s\u00e3o clientes diretas da empresa.<\/p>\n<\/div>\n<\/div>\n<\/li>\n<li class=\"mc-summary-card__item\">\n<div id=\"chunk-329us\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">A Amazon come\u00e7ou a identificar o problema ainda na madrugada, por volta das 4h11 (hor\u00e1rio de Bras\u00edlia).<\/p>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<div class=\"mc-article-body\">\n<article>\n<div id=\"chunk-7nu79\">\n<div class=\"cxm-video-block mc-column  content-media content-video\" data-block-type=\"backstage-video\" data-block-id=\"2\">\n<div class=\"content-media__container content-media__container--codex-fallback\">\n<div class=\"content-video__bigger-player-description-fixer\">\n<article class=\"content-video\">\n<section class=\"content-video__video-container\">\n<div class=\"content-video__video\">\n<div class=\"content-video__placeholder\" data-video-id=\"14027894\"><img decoding=\"async\" class=\"content-video__placeholder__thumb\" title=\"Nuvem da Amazon cai e derruba servi\u00e7os no mundo todo\" src=\"https:\/\/s03.video.glbimg.com\/x240\/14027894.jpg\" alt=\"Nuvem da Amazon cai e derruba servi\u00e7os no mundo todo\" \/><\/p>\n<div>\n<div id=\"wp3-player-1\" class=\"clappr-player\" data-player=\"\">\n<div class=\"dfp-ad-overlay dfp-ad-overlay--poster-mode\">\n<div><\/div>\n<\/div>\n<div class=\"media-control media-control-hide h720 w960\">\n<div class=\"media-control-panel\">\n<div class=\"media-control-panel__front-layer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/article>\n<\/div>\n<div class=\"bs-block-video__container\">\n<p class=\"codex-caption codex-caption--small\">Nuvem da Amazon cai e derruba servi\u00e7os no mundo todo<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"chunk-4r3bo\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"36\" data-block-id=\"3\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">Plataformas como iFood, Mercado Livre e PicPay foram afetadas nesta segunda-feira (20) pela\u00a0<a class=\"\" href=\"https:\/\/g1.globo.com\/tecnologia\/noticia\/2025\/10\/20\/apagao-na-amazon-o-que-se-sabe-sobre-a-pane-que-afetou-apps-e-servicos-no-mundo-todo.ghtml\" data-mrf-link=\"https:\/\/g1.globo.com\/tecnologia\/noticia\/2025\/10\/20\/apagao-na-amazon-o-que-se-sabe-sobre-a-pane-que-afetou-apps-e-servicos-no-mundo-todo.ghtml\">falha na Amazon Web Services (AWS)<\/a>, servi\u00e7o de computa\u00e7\u00e3o em nuvem da Amazon. O incidente impactou sites e aplicativos em todo o mundo.<\/p>\n<\/div>\n<\/div>\n<div class=\"wall protected-content\">\n<div id=\"chunk-4s6gm\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"18\" data-block-id=\"5\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">Empresas como Duolingo, Canva, Snapchat, Fortnite e Zoom tamb\u00e9m foram prejudicadas pela falha, de acordo com a Reuters.<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-6rhkv\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"42\" data-block-id=\"6\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">Outros servi\u00e7os de pagamento, entretenimento, e-commerce e marketplaces tamb\u00e9m tiveram alta nas notifica\u00e7\u00f5es de erros no Downdetector, site que monitora falhas nas plataformas digitais.\u00a0<span class=\"highlight highlighted\">N\u00e3o \u00e9 poss\u00edvel afirmar que todos os casos est\u00e3o ligados ao erro na AWS<\/span>\u00a0<strong><em>(veja lista abaixo)<\/em><\/strong>.<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-2q6mg\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"48\" data-block-id=\"7\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\"><strong>\u27a1\ufe0f O que \u00e9 a Amazon Web Services (AWS)?<\/strong>\u00a0A AWS foi criada inicialmente para atender \u00e0 pr\u00f3pria Amazon, mas hoje oferece servi\u00e7os como hospedagem de sites, bancos de dados e ferramentas de intelig\u00eancia artificial para terceiros. Entre seus concorrentes, est\u00e3o Azure (Microsoft), Google Cloud, Oracle e IBM.<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-8qatm\">\n<div class=\"content-ads\" data-block-type=\"ads\" data-block-id=\"8\"><\/div>\n<\/div>\n<div id=\"chunk-bis15\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"31\" data-block-id=\"9\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">O Mercado Livre, o Mercado Pago e o PicPay confirmaram que a instabilidade em seus aplicativos foi causada pela falha na AWS e afirmaram que estavam trabalhando para resolver o problema.<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-9vh08\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"45\" data-block-id=\"10\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">O iFood, um dos principais clientes da AWS no Brasil, disse que houve instabilidade em um dos seus &#8220;fornecedores de tecnologia&#8221;, o que pode causar &#8220;lentid\u00e3o ou falhas em alguns servi\u00e7os&#8221;. A empresa disse que sua equipe est\u00e1 trabalhando para garantir o funcionamento do servi\u00e7o.<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-etuig\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"16\" data-block-id=\"11\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">A OLX disse que trabalha com seu provedor global para resolver uma &#8220;intermit\u00eancia em servi\u00e7o pontuais&#8221;.<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-1qalm\">\n<div class=\"row medium-uncollapsed content-media content-photo\" data-block-type=\"backstage-photo\" data-block-id=\"12\">\n<div class=\" mc-column  content-media__container\">\n<div class=\"content-media-container glb-skeleton-box\">\n<figure class=\"content-media-figure\"><img decoding=\"async\" class=\"i-amphtml-fill-content i-amphtml-replaced-content\" src=\"https:\/\/s2-g1.glbimg.com\/QHDciQscxiYlvix1BkHLDmVNuhk=\/0x0:4938x3106\/984x0\/smart\/filters:strip_icc()\/i.s3.glbimg.com\/v1\/AUTH_59edd422c0c84a879bd37670ae4f538a\/internal_photos\/bs\/2025\/k\/8\/i7550iSZW6CAzrwb6qKg\/2025-10-20t081820z-1637449743-rc2j7hatv9us-rtrmadp-3-amazon-outages-aws.jpg\" alt=\"Logotipo da Amazon Web Services (AWS) durante evento na capital da \u00cdndia em 8 de outubro de 2025. \u2014 Foto: REUTERS\/Anushree Fadnavis\/Foto de arquivo\" \/><\/figure>\n<\/div>\n<p class=\"content-media__description  \">Logotipo da Amazon Web Services (AWS) durante evento na capital da \u00cdndia em 8 de outubro de 2025. \u2014 Foto: REUTERS\/Anushree Fadnavis\/Foto de arquivo<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"chunk-6dkpv\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"12\" data-block-id=\"13\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\"><strong>Veja abaixo alguns dos servi\u00e7os digitais que apresentaram instabilidade nesta segunda-feira (20):<\/strong><\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-d6dh3\">\n<div class=\"content-ads\" data-block-type=\"ads\" data-block-id=\"14\"><\/div>\n<\/div>\n<div id=\"chunk-5lru2\">\n<div class=\"mc-column content-text active-extra-styles\" data-block-type=\"raw\" data-block-weight=\"23\" data-block-id=\"15\">\n<p class=\"content-text__container\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">\n<ul class=\"content-unordered-list\">\n<li>iFood<\/li>\n<li>Mercado Livre<\/li>\n<li>Mercado Pago<\/li>\n<li>PicPay<\/li>\n<li>Snapchat<\/li>\n<li>Banco Pan<\/li>\n<li>Stone<\/li>\n<li>Amazon<\/li>\n<li>OLX<\/li>\n<li>Wellhub<\/li>\n<li>Claro<\/li>\n<li>Canva<\/li>\n<li>Zoom<\/li>\n<li>Alexa<\/li>\n<li>Perplexity<\/li>\n<li>Pinterest<\/li>\n<li>Fortnite<\/li>\n<li>Prime Video<\/li>\n<li>Roblox<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-7ffb9\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"17\" data-block-id=\"16\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">Entre as empresas listadas como clientes no site da AWS, est\u00e3o\u00a0<strong>Snapchat, Prime Video, OLX e PicPay<\/strong>.<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-8dmcp\">\n<div class=\"mc-column content-text active-extra-styles\" data-block-type=\"raw\" data-block-weight=\"4\" data-block-id=\"17\">\n<p class=\"content-text__container\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">\n<div class=\"content-intertitle\">\n<h2>Como o problema come\u00e7ou<\/h2>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-4eg45\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"36\" data-block-id=\"18\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">A Amazon come\u00e7ou a identificar o problema ainda na madrugada, por volta das 4h11 (hor\u00e1rio de Bras\u00edlia). &#8220;Estamos investigando o aumento nas taxas de erro e de lat\u00eancia em v\u00e1rios servi\u00e7os da AWS&#8221;, disse a companhia.<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-e83op\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"45\" data-block-id=\"19\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">A situa\u00e7\u00e3o come\u00e7ou a se normalizar por volta das 8h (hor\u00e1rio de Bras\u00edlia), mas ainda h\u00e1 solu\u00e7\u00f5es da AWS com instabilidade (veja abaixo). Perto das 14h, as reclama\u00e7\u00f5es de problema na AWS voltaram a subir no site Downdetector, que monitora instabilidades em sites e apps.<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-9muvk\">\n<div class=\"mc-column content-text active-extra-styles\" data-block-type=\"raw\" data-block-weight=\"5\" data-block-id=\"20\">\n<p class=\"content-text__container\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">\n<div class=\"content-intertitle\">\n<h2>O que dizem as empresas<\/h2>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-cdulr\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"49\" data-block-id=\"21\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">iFood:\u00a0<em>&#8220;Instabilidades em um dos nossos fornecedores de tecnologia est\u00e3o afetando diversos aplicativos no mundo todo, incluindo o iFood. Por isso, o app pode apresentar lentid\u00e3o ou falhas parciais em alguns servi\u00e7os. Nossa equipe t\u00e9cnica est\u00e1 acompanhando a situa\u00e7\u00e3o de perto e trabalhando para garantir o funcionamento da plataforma.&#8221;<\/em><\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-a8mb5\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"37\" data-block-id=\"22\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">Mercado Livre\/Mercado Pago:\u00a0<em>&#8220;O Mercado Livre e Mercado Pago reconhecem que houve uma instabilidade em seus aplicativos, provocada por uma falha generalizada e ampla no sistema da AWS. Nossas equipes est\u00e3o trabalhando rapidamente para restabelecer o sistema.&#8221;<\/em><\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-11s9\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"42\" data-block-id=\"24\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">PicPay:\u00a0<em>&#8220;Como outras institui\u00e7\u00f5es financeiras e de entretenimento, o PicPay foi afetado pela instabilidade global nos servi\u00e7os da AWS. Os servi\u00e7os est\u00e3o mais lentos que o comum. As empresas j\u00e1 est\u00e3o trabalhando em conjunto para resolver o problema o mais rapidamente poss\u00edvel.&#8221;<\/em><\/p>\n<\/div>\n<\/div>\n<div id=\"chunk-djmc2\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"13\" data-block-id=\"25\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\"><em>Snapchat: &#8220;Estamos cientes de que alguns usu\u00e1rios est\u00e3o tendo problemas. Aguarde, estamos investigando.&#8221;<\/em><\/p>\n<\/div>\n<\/div>\n<div data-track-category=\"multicontent\" data-track-action=\"multicontent\" data-track-noninteraction=\"false\" data-track-scroll=\"ultimo chunk conteudo\" data-track-value=\"view\">\n<div id=\"chunk-fd6go\">\n<div class=\"mc-column content-text active-extra-styles \" data-block-type=\"unstyled\" data-block-weight=\"25\" data-block-id=\"26\">\n<p class=\" content-text__container \" data-track-category=\"Link no Texto\" data-track-links=\"\" data-mrf-recirculation=\"Mat\u00e9ria - Links no Texto\">OLX:\u00a0<em>&#8220;A OLX esclarece que est\u00e1 passando por intermit\u00eancia em servi\u00e7os pontuais e est\u00e1 trabalhando em conjunto com o provedor global para normalizar as atividades.&#8221;<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Plataformas como iFood, Mercado Livre e PicPay foram afetadas nesta segunda-feira (20) pela\u00a0falha na Amazon Web Services (AWS), servi\u00e7o de computa\u00e7\u00e3o em nuvem da Amazon. O incidente impactou sites e aplicativos em todo o mundo.<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[58,56],"tags":[],"class_list":["post-120152","post","type-post","status-publish","format-standard","hentry","category-amazon","category-l-founders"],"acf":[],"_links":{"self":[{"href":"https:\/\/monitoramento.spmj.com.br\/noticias\/wp-json\/wp\/v2\/posts\/120152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monitoramento.spmj.com.br\/noticias\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/monitoramento.spmj.com.br\/noticias\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/monitoramento.spmj.com.br\/noticias\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/monitoramento.spmj.com.br\/noticias\/wp-json\/wp\/v2\/comments?post=120152"}],"version-history":[{"count":1,"href":"https:\/\/monitoramento.spmj.com.br\/noticias\/wp-json\/wp\/v2\/posts\/120152\/revisions"}],"predecessor-version":[{"id":120153,"href":"https:\/\/monitoramento.spmj.com.br\/noticias\/wp-json\/wp\/v2\/posts\/120152\/revisions\/120153"}],"wp:attachment":[{"href":"https:\/\/monitoramento.spmj.com.br\/noticias\/wp-json\/wp\/v2\/media?parent=120152"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/monitoramento.spmj.com.br\/noticias\/wp-json\/wp\/v2\/categories?post=120152"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monitoramento.spmj.com.br\/noticias\/wp-json\/wp\/v2\/tags?post=120152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}